On Monday, social media giant Facebook suffered a massive outage which, as of this writing, is still in effect.
The company’s flagship services, including Facebook, Instagram, and WhatsApp, are all currently inaccessible. But an unexpected development is that the outage is also hurting Facebook’s “metaverse” products, including Oculus Quest users and users of Ray-Ban Stories smart glasses.
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Currently, if you turn on your Oculus Quest 2 headset, after powering on the device, users just see an endless cycle screen that says Oculus apps are loading, but never loading.
Likewise, when you try to use the Ray-Ban Stories app called Facebook View, the app lets you view your current photos and videos, some users get a message saying, “Something went wrong: it there was a network error. Please try again later. “
According to security expert Brian Krebs, the problem could be related to an internal operation gone awry. “At around 11:39 am ET today, someone at Facebook caused an update to the company’s Border Gateway Protocol (BGP) records,” the current read. security update of the Krebs site.
“BGP is a mechanism by which Internet service providers around the world share information about the providers responsible for routing Internet traffic to which specific groups of Internet addresses. In simpler terms, this morning Facebook removed the map telling computers around the world how to find its various properties online. “
Hours later, as the outage continued, the company’s chief technology officer, Mike Schroepfer, took to Twitter to offer further explanation. “Our sincere apologies to all affected by the outages in Facebook powered services at this time,” Schroepfer said. “We are having network issues and teams are working as fast as possible to debug and restore as quickly as possible. “
The historic blackout underscores the fragility of building a metaverse on a centralized network that, in the blink of an eye, prevented all of Facebook’s VR and smart glasses users from being able to fully use their devices.