The e-commerce space has undergone a series of disruptions by leaps and bounds over the past few years. As the era of digitalization progresses, consumer demands are unequivocally increasing, leaving businesses to relentlessly seek cutting-edge tools here and there.
Market evolution has proven that traditional business models are no longer suited to deliver efficient and effective solutions that propel businesses to survive and thrive.
To bridge this gap, several key B2B players are stepping into the picture, providing advanced solutions to realize end-to-end experiences and accelerate business revenue growth.
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10 Must-Have Ecommerce Income Tools
Here are 10 must-have eCommerce revenue tools for 2023:
When it comes to lifestyle brands, renovai offers a state-of-the-art AI-powered shopping assistant solution to make designers’ lives convenient and easy.
Founded in 2019, the company’s team is committed to reimagining the future of the online shopping experience with minimal onboarding time and maximum personalized interactions.
With its unique expertise in CX, UX/UI, architecture and interior design, style and everything related to e-commerce, renovai helps its customers by offering them a range of options they need using their Correlated Deep Tagging technology.
Every customer’s shopping experience is hyper-personalized, giving them exactly what they want through easy product discovery and real-time visual AI solutions.
Tymely noticed a distinct lack of nuanced customer support to propel revenue growth in e-commerce businesses. From customer agent errors to inefficient bots, the inadequacies of humans and AI have been glaring.
Founded in 2020, Tymely’s goal is to revamp customer service with its advanced AI-human hybrid technology.
Tymely handles email support in minutes without compromising relationships, hyper-personal responses, and empathy. This solution offers 100% accuracy, 5-minute time-to-first-fix, easy surge management, and customer service visibility.
A human verification team checks the quality of AI response to ensure that customers get appropriate action from their queries, which saves time and provides satisfaction.
Mine confidentiality operations
Privacy and security are two challenges that pose massive threats to all industries, with e-commerce being the most vulnerable.
Against hacking, data phishing and breaches, companies are now implementing protective measures to keep their business and their customers safe. Mine Privacy Ops is a startup that offers the tools to make data privacy rights accessible to businesses and consumers.
Founded in 2018, Mine Privacy Ops has assembled a team of experienced and dedicated experts in cybersecurity, consumer technology and venture capital to develop a comprehensive suite of privacy offerings.
They provide a scalable privacy infrastructure, simplifying consumer access to data. It allows users to create automated workflows with maximum management of consent and privacy requests, data mapping, ROPA and risk assessment.
Attracting customers’ attention is paramount to driving sales forward. Whether it’s rate conversions, product demos, or returning leads, driving customers to a company’s website is an often overlooked endeavor.
E-commerce companies in particular struggle to entice users with promotions without distracting them from their actual products. HelloBar fills this gap.
With a bar that sits atop a business site, HelloBar has the technological capability to convert visitors into leads, subscribers, and buyers.
As far as its user interface is concerned, it does not consume a huge amount of space, which makes it a subtle communication selling tool. Plus, it provides A/B testing so businesses can determine which content encourages user action the most.
When it comes to lead generation software, OptinMonster leads the pack in converting leads into sales to drive revenue growth. It uses a behavioral automation platform to help businesses generate maximum revenue from every website visitor by reducing cart abandonment and improving sales conversions.
On average, 67.91% of carts are abandoned, making sales processes tedious and inefficient, with disappointing results. With OptinMonster’s advanced solutions, businesses are now capable of on-site retargeting and increased pageviews.
Other e-commerce companies attest that 95,654 names are added to their mailing list using OptinMonster’s Exit Intent technology.
Streamlining the right ad and the right product to the right audience at the right time makes or breaks a sale. And when it comes to e-commerce, using platforms like Facebook, Instagram, and Google Ads is paramount to maximizing the opportunities to find leads that are likely to convert.
AdEspresso is a great tool that allows businesses to create dynamic ads with simple and accessible processes.
AdEspresso also allows users to set personalization rules that suspend poorly performing ads and further optimize the best performing ones, thereby improving the company’s campaign performance.
Additionally, lead ads are easily integrated into the CRM and targets can be quickly reached through email marketing to boost conversion rates in no time.
Establishing a strong online presence is the fuel for e-commerce success. As digitalization advances, the need for an easy, convenient and hyper-personalized shopping experience is a driving force for consumers. Shopify is a versatile and comprehensive tool that turns businesses into a digital shopping paradise.
Its robust features include storefront design and customization, CRM, email marketing, multi-channel marketing, inventory management, multi-store management, returns management, and SEO management.
One of the most effective ways to increase business revenue is to sell across different channels. Although proven, multi-channel sales management is daunting, especially for small and medium-sized businesses.
Veeqo fills this gap as a user-friendly and highly efficient all-in-one inventory and fulfillment management tool.
Simply put, Veeqo is free shipping software that does more than print labels. From picking to packing to shipping, orders are now supported through intelligent automation and state-of-the-art inventory tools. It brings together all sales channels under one roof for simpler, more convenient and faster sales processes.
For most businesses, time is the biggest hurdle to fully capturing revenue growth. For eCommerce in particular, getting the tools that can increase productivity and reduce downtime is a must. Kin comes into play because it eliminates all tedious administrative and back-office tasks so businesses can focus on more important activities that require urgency.
Kin is a hands-on HR assistant, empowering businesses to invest more in their greatest asset: people. Plus, all employee-related filings and documents are integrated into a user-friendly cloud platform, from seamless onboarding, employee data and file management, scheduling, performance reviews, and leave management.
The interaction with the consumer is an integral part of the sales process. Whether answering questions, offering solutions, or providing sales pitches, real-time live chat software is essential for any e-commerce business. Zendesk Chat enables businesses to be proactive with customer engagement through a custom chat badge installed on their website.
Zendesk Chat is great for startups to get off to a good start; small and medium businesses to easily increase revenue and large businesses to have conversations at scale.
Additionally, its conversational CRM solution enables businesses to build lasting relationships with customers, driving revenue growth and a rock-solid customer-based network.